Frequently Asked Questions
Your guide to premium medical-grade apparel and accessories.
What is the standard shipping time for Medical Mart orders?
We typically process orders within 1-2 business days. Standard shipping within the continental US generally takes 3-5 business days, while international shipping can take 7-14 business days depending on the location.
What is your return policy for scrubs and medical uniforms?
We offer a 30-day return policy for all unworn, unwashed items with original tags attached. Please note that personalized or embroidered items are final sale and cannot be returned.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide. We recommend measuring your bust, waist, and hips and comparing them to our chart, as medical fashion sizing can vary between athletic-fit and classic-fit collections.
Are your fabrics antimicrobial and moisture-wicking?
Yes, the majority of our fashion-forward medical apparel is crafted with proprietary performance fabrics that feature antimicrobial technology and moisture-wicking properties to keep you comfortable during long shifts.
Do you offer bulk discounts for clinics or hospitals?
Absolutely. We provide tiered pricing for group orders of 15 items or more. Please contact our corporate sales team through our 'Bulk Orders' page for a custom quote.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.